Experience

University of Pittsburgh (Pittsburgh, Pa.) — Andrew Mellon Pre-Doctoral Fellow
AUGUST 2019 – SEPTEMBER 2020
Advanced Ph.D. while funded by competitive fellowship based on history of professional achievement, impact, and leadership.

  • Enhanced communication skills through thesis committee management and conference presentations.
  • Sharpened research, writing, and editing expertise through literature review, primary and secondary source analysis, drafting dissertation, and coordinating edits from various stakeholders.

University of Pittsburgh (Pittsburgh, Pa.) — University Instructor
AUGUST 2017 - AUGUST 2019
Designed Spanish language and content courses across all acquisition levels.

  • Honed project management skills by planning, teaching, and administering multiple courses each semester.

EAB (Washington, DC) — Research Analyst, Education
DECEMBER 2016 – JULY 2017
Collaborated with my team to oversee six-month project lifecycle and drive toward solutions of key challenges in the higher education advancement space.

  • Interviewed clients to identify a research question.
  • Performed root-cause analysis through iterations of interview and contextual inquiry research to develop a best practice for answering the question.
  • Worked with cross-functional team, including design and content marketing, to create long- and short-form deliverables communicating our results to clients in ways that best fit their product needs: blog posts, webinars, infographics, and a study presented to over 100 university executives.

Advisory Board (Washington, DC) — Web Editor & Digital Marketing Specialist
NOVEMBER 2015 – DECEMBER 2016
Managed digital content strategy and drive conversions for nine in-house healthcare research products at dynamic consulting firm.

  • Used Web Analytics data platform to build reports, track user activity over time, and plan data-driven content based on documented user practices.
  • Leveraged CMS, product library, and HTML/CSS code to create webpages by writing copy and designing layouts.
  • Designed emails and built automated email campaigns using SharePoint and Eloqua.
  • Managed three product blogs to promote research partners’ long-form content via accessible and marketable posts of 400 words or less.
  • Served as content point person for colleagues to edit digital collateral for brevity and brand consistency.
  • Won company award for digital content series based on Medicare data, which more than doubled user engagement for targeted audiences.

onPoverty.org (Lexington, Va.) — Site Editor
SEPTEMBER 2009 - MAY 2013
While a student at Washington and Lee, grew a non-profit website dedicated to improving the media’s coverage of poverty to an outlet staffed by eight peers.

  • Wrote, or assigned and edited, all weekly copy published on our website.
  • Wrote biweekly newsletter sent to a curated email list of journalists.
  • Designed all webpages using HTML code and WordPress.

Education

University of Pittsburgh (Pittsburgh, Pa.) — Ph.D.
2021 ⧫ GPA = 3.99
Ph.D. in Latin American Languages and Literatures, Certificate in Social and Public Policy.
Mellon Pre-Doctoral Fellow.

University of Pittsburgh (Pittsburgh, Pa.) — M.A.
2015 ⧫ GPA = 3.98
Master of Arts in Latin American Languages and Literatures, Certificate in Brazilian Portuguese.
Graduate Arts and Sciences Research Fellow.

Washington and Lee University (Lexington, Va.) — B.A.
2013 ⧫ GPA = 3.93
Bachelor of Arts in Spanish with Honors. Minor in Journalism.
Top three percent of class. Summa cum laude. Phi Beta Kappa.

Skills

CMS: Adobe Experience Manager, Sitecore, WordPress, Drupal
CRM: Salesforce, HubSpot, Agile
Code: HTML, CSS, Javascript
Marketing automation: Marketo, Eloqua, Mailchimp
Collaborative creation platforms: Slack, Trello
SEO: BrightLocal, Hootsuite, Google Analytics
User behavior data: Tableau, Web Analytics, Google Analystics
Design: Adobe Creative Cloud, Canva, Figma
Style guides: AP, MLA, APA, Chicago
Mixed-method research methodology
Project management
Storytelling
Content design

Awards

The Duolingo Stories Award (2019)
Awarded to best transformation of technical Spanish grammar concepts into interactive narrations for Duolingo’s “Stories” module.

The Advisory Board Research Excellence Award (2016)
Awarded quarterly to employees for exceptional contributions to client-facing projects.

Andrew Mellon Pre-Doctoral Fellowship (2020)
Awarded to one University of Pittsburhg graduate student per cohort based on records of academic success and leadership.

Graduate Arts and Sciences Fellowship (2013)
Awarded to a small number of graduate students (~10 out of over 9,000 students) across humanities, sciences, and the arts based on professional achievement and impact.

Johnson Scholarship 2009
Selective four-year full scholarship awarded to emerging leaders at Washington and Lee.

The Jean Amory Wornom Award for Distinguished Critical Writing 2013
Awarded annually to the best piece of long-form critical writing at Washington and Lee.

Freelance / community involvement

Mary's Center (Washington, D.C.) - Content Consultant
Designed a blogging strategy guide and created in-house information architecture through content tagging.

Jennifer Bush-Lawson Foundation (Washington, D.C.) - Branding and Content Consultant
Performed website audit, created versions of institutional story, and designed branding copy for annual fundraiser.

Help Them HOPE (Remote) - Social Media Consultant
Used HootSuite to create social media metrics that allowed organizational leaders to measure content performance.

Additional training

Google Analytics Workshop (2019)
Participated in workshop hosted by the University of Pittsburgh’s Katz Graduate School of Business that offered a deep dive into Google Analytics’ KPIs and reporting mechanisms.

General Assembly (2016)
Utilized Advisory Board continuing education funds to complete UX design courses, including an Adobe Creative Cloud sies.